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Let's protect your servers, applications and/or container structures continuously without interruption and recover it instantly!

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14/09/2021

Services

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RNG Technology

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Support

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Contact Us

  • info@rng.tech
  • +90 850 305 29 00
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Copyright © 2022 RNG Technology. ALL RIGHTS RESERVED
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Privacy Policy

RNG Technology is a brand of RNG Information Technologies. RNG Information Technologies Industry and Trade Ltd. Co. is a limited liability company registered with the Istanbul Trade Registry under registration number 239118-5, with its registered office located at Kozyatağı Nidakule, Değirmen Street No:18/19B, 10th Floor, Kozyatağı, Kadıköy, Istanbul, Türkiye.

The copyright of the content of this Website belongs to RNG Technology. All rights are reserved. You may copy any content on this Website only if (1) it is necessary for browsing the Website, or (2) it is stored in cache. You may not embed, copy, or print any content on this Website (except for internal corporate use) without our explicit written permission (please contact us for permission).

This Website may contain links to other websites solely for your convenience. The presence of such links does not imply that we approve or recommend the linked websites or their content. Links (and their target content) may change from time to time without our (or your) knowledge.

Once you leave our Website, these terms and conditions shall no longer apply.

RNG Technology Privacy Notice

Your privacy is important to us. This privacy notice explains which personal data is collected from you by RNG Technology through your interactions with us and our products, and how we use that data.

RNG Technology offers a wide range of services including Infrastructure as a Service (IaaS), Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS), Business Continuity as a Service (BCaaS), Email Continuity, and consultancy services. References to RNG Technology products in this notice include RNG Technology services, website, software, servers, and devices.

We also collect personal information for direct marketing purposes as described below.

RNG Technology Products and Services

Personal Data We Collect

Regardless of whether the service is paid or free of charge, we collect personal data necessary to provide services to you. In order to deliver our services, we need to record and store your contact details, including your name, telephone number, email address, and business address. We may also record other contact information such as your usernames on Skype or other messaging platforms.

How We Use Personal Data

We use personal data to contact you in order to provide the services you have subscribed to, including informing you about service upgrades or service-related issues, and delivering implementation, modification, and support services. These services may be paid or free of charge, and may or may not be governed by a formal contract.

Reasons for Sharing Personal Data

We may share your personal data with our partners who assist us in providing products or services to you. We have valid agreements with such partners to ensure that they process your information in the same manner as we do and do not use the personal data we provide to send you direct marketing communications without your consent. In addition, we may share data with suppliers acting on our behalf when required by law or to respond to legal processes; to protect our customers; to protect human life; to ensure the security of our products; or to protect our rights or property.

Legal Basis

The legal basis for processing your personal data is our legitimate interests: we need to obtain this information in order to provide the services you have subscribed to or contracted to use. Without this information, we may not be able to provide the service as expected or as described in the relevant documentation.

Retention

All service-related contact information is retained for six years following the termination of the contract (if an active contract exists), as the information may be required for legal or official purposes. If there is no valid contract, we may retain your information indefinitely unless you request its deletion.

Direct Marketing

Personal Data Collected for Direct Marketing

We collect basic contact information such as name, email address, and correspondence address, as well as other contact details such as usernames on Skype and other messaging platforms. In addition, we may collect information from your LinkedIn profile and similar sources to help us provide you with targeted information that may be of interest to you.

We obtain this information from various sources, including directly from you at trade fairs or other meetings or presentations; from our website when you download software tools or technical documents or request information; from sources such as LinkedIn; and from other reputable commercial sources with whom we have agreements to ensure lawful data collection.

How We Use Personal Data

We do not send bulk promotional emails to customers or prospective customers. We only send emails containing targeted information that we believe may be of interest to you, and we will remove you from our database without question and within a reasonable period upon your request.

We will use your contact details to inform you about updates related to systems and services that we believe you may be interested in, based on your existing systems, services you are using, or information we hold about you. We may also use your contact details to invite you to seminars, presentations, trade fairs, and other events organized or attended by RNG Technology.

Sharing of Personal Data

We share personal data only with organizations that assist us in organizing events or trade fairs, in the form of invitation lists. In such cases, we have valid agreements in place to ensure that these organizations protect your personal data in the same manner as we do and do not use the personal data we provide to send you direct marketing communications without your consent. In addition, we may share data when required by law or to respond to legal processes; to protect our customers; to protect human life; to ensure the security of our products; or to protect our rights or property.

Legal Basis

The legal basis for ongoing communications is our legitimate interests or your consent.

For existing business relationships, such as situations where we have provided offers, delivered solutions, or discussed solutions, the legal basis is our legitimate interests.

If your contact details are obtained through downloads made via our websites or publishing partners, events, webinars, or other marketing activities, we will obtain your consent before sending you any marketing communications.

Retention

Unless you request deletion, we will retain your information indefinitely in order to inform you about new products and services that may be of interest to you.

RNG Technology Website and Cookies

Cookies

The RNG Technology website uses “cookies” (small text files stored on your device) to save your preferences and settings, help you sign in, and analyze site operations.

You can use various tools to control cookies, web beacons, and similar technologies, including browser controls to block and delete cookies and controls provided by certain third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may affect your experience with our products.

Personal Data Collected Through the RNG Technology Website

We collect personal data to provide the best user experience related to our products and services and to ensure effective operation. Some of this data is provided directly by you, for example when you create an account on the website, download a software tool, register for an RNG Technology event, download an information brochure, contact us for support, or participate in a “chat” session regarding our products and services. Some data is generated by us. The information we collect includes basic contact details such as name, correspondence address, email address, and usernames on Skype or other messaging platforms. Retention periods vary depending on whether the information is related to service delivery or marketing communications.

How to Access and Control the Personal Data We Hold About You

You may request that we:

  • Inform you of the personal data we hold about you;
  • Stop processing your personal data;
  • Correct any errors or inaccuracies in your personal data;
  • Delete all of your personal data;
  • Restrict the processing of your personal data;
  • Prepare your personal data for transfer to another party.

You may submit these requests by completing the online Request Form, sending an email to info@rng.tech, or calling +90 850 305 29 00. In order for your request to be processed, you may be required to verify your identity by providing copies of official documents showing your name and address.